At WCBoost, we want you to be satisfied with your purchase of our WordPress products. If you are not happy with our products, you can request a full refund within 30 days of your purchase, for any reason.
Your feedback is important to us, as it helps us improve our products and services. We would be grateful if you could share the reason for your refund request with us in as much detail as you feel comfortable providing.
Refund process
If you are eligible for a refund, you can request it through our website in a few simple steps. You will need to provide some information about your purchase and the reason for your refund request.
To request a refund, you can follow the documentation of requesting refunds.
Refund processing times
We will process your refund request as soon as possible, usually within 5 – 7 business days. The refund will be issued to the same payment method you used to purchase the product. Depending on your bank or card issuer, it may take some additional time for the refund to appear in your account. Please contact your bank or card issuer if you have any questions about the refund status.
Refund amount
We will refund you the full amount you paid for our product, minus any fees charged by the payment gateway. The payment gateway may charge a small fee for each transaction, which is deducted from the refund amount.
Refund exceptions
Please note that there are some situations where we cannot issue a refund, such as:
- Refunds are not applicable for renewals, upgrades, or bundle purchases.
- Refunds are not applicable for products that are sold by third-party vendors or affiliates.
- Refunds are not applicable for products that are customized or modified by you.
We reserve the right to deny refund requests that are abusive, fraudulent, or otherwise violate our terms and conditions.
If your purchase is outside of the 14-day refund policy, we cannot accept your refund request. However, we always want to provide the best service to our customers, and we are happy to assist you with any problem or question you may have with our products. Please contact us if you need any help or support.
Thank you for choosing WCBoost’s products! We hope you enjoy using our products and find them useful and valuable for your WooCommerce store.