Your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee.
Before submitting a refund request, please review our Refund Policy page for comprehensive information on:
- Eligibility criteria.
- Time limits for refund requests.
- Specific conditions for different product types.
- Processing times and methods.
Consulting the Refund Policy page will help ensure you have all the necessary information to proceed with your refund request efficiently.
How to Request a Refund
To request a refund, please follow these steps:
- Log In: Access the My Account page using the email address you used for your purchase.
- Order Details: Navigate to ‘Orders’ in your account dashboard and click on the relevant order number to view its details.
- Refund Request: Scroll down to the bottom of the order details page where you’ll find the ‘Refund’ section.
- Open a Request: Click on the option to initiate a new refund request.
- You will be redirected to the confirmation. Please provide any necessary details regarding your request in the form provided.
- Once complete, click the Request Refund button.
Processing Your Refund
Once we receive your refund request, we will process it promptly. Refunds are typically issued to the original payment method used at the time of purchase.
If you encounter any issues or have questions about requesting a refund, our customer support team is here to help.