Welcome to WCBoost. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Who We Are
WCBoost.com provides high-quality WooCommerce extensions designed to enhance the functionality of WooCommerce based stores. Our plugins are carefully developed by experienced developers who focus on reliability, performance, and user experience. We are dedicated to helping online store owners optimize their operations, improve user engagement, and increase conversion rates through feature-rich solutions.
WCBoost is an independent company with no affiliation, endorsement, or official relationship with WooCommerce, Automattic (the owner of WooCommerce and WordPress), or any related entities. All our products are developed solely by our team to provide innovative solutions tailored to the evolving needs of eCommerce businesses.
2. Information We Collect
We collect various types of information to provide, improve, and secure our services. This information falls into the following categories:
2.1. Information You Provide
When you interact with our website, you may voluntarily provide us with personal information, including but not limited to:
- Account Information: When you create an account, we collect your name, email address, and password.
- Billing & Payment Information: When purchasing a product, you provide payment details such as credit card information, billing address, and transaction history. However, we do not store payment details—this information is securely processed by third-party payment providers (e.g., Stripe, PayPal).
- Support Requests: When submitting a support ticket, we may collect technical details about your WordPress site, WooCommerce settings, and the issues you are experiencing.
- Communication Data: Any messages, feedback, or inquiries you send us via email, live chat, or contact forms may be stored to improve our services and customer support.
2.2. Information Collected Automatically
When you browse our website or use our products, we automatically collect certain data to ensure the best user experience. This may include:
- Device & Browser Information: Your IP address, browser type, operating system, and screen resolution.
- Usage Data: Details about your interactions with our website, such as pages visited, time spent on the site, and navigation patterns.
- Cookies & Tracking Technologies: We use cookies, pixels, and analytics tools to understand user behavior, optimize our website, and offer personalized recommendations.
2.3. Third-Party Information
- Payment Providers: If you make a purchase, we receive transaction details from our payment processors (e.g., Stripe, PayPal).
- Third-Party Integrations: Some of our plugins may integrate with external services like Google Analytics, Meta Pixel, or email marketing tools. These services may collect additional information according to their own privacy policies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Transactions: To fulfill orders, manage payments, and deliver purchased plugins.
- Customer Support: To respond to inquiries, troubleshoot technical issues, and improve our support services.
- Security & Fraud Prevention: To protect our website and users from fraudulent transactions, spam, and unauthorized access.
- Personalization & Marketing: To provide relevant content, recommendations, and promotional offers based on user preferences.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell or rent your personal data. However, in some cases, we may share information with trusted third parties:
- Service Providers: We share necessary data with third-party vendors such as payment processors, cloud storage providers, and analytics tools.
- Legal Authorities: If required by law, we may disclose your information to comply with legal processes or protect our rights.
- Business Transfers: In the event of a company sale, merger, or acquisition, your data may be transferred to new ownership under the same privacy terms.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These cookies help us:
- Recognize returning visitors and store login details.
- Track website performance and user engagement.
- Deliver personalized marketing messages.
You can manage or disable cookies in your browser settings, but doing so may affect site functionality.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, breaches, and misuse. These measures include:
- SSL Encryption: Securing data transmission over the internet.
- Access Controls: Limiting access to personal data only to authorized personnel.
- Regular Security Audits: Monitoring our systems for vulnerabilities.
While we take these precautions, no system is completely secure. Users are advised to keep their login credentials confidential.
7. Your Rights and Choices
Depending on your location, you may have certain privacy rights, including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request corrections to inaccurate information.
- Right to Deletion: Request the removal of your data under certain conditions.
- Right to Object: Opt out of data processing for marketing purposes.
- Right to Data Portability: Request your data in a structured format.
To exercise these rights, contact us at [Insert Contact Email].
8. Retention of Data
We retain personal data for as long as necessary to provide our services, comply with legal obligations, and enforce our agreements. After this period, your data will be securely deleted or anonymized.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for their privacy policies. We encourage users to read the privacy statements of any linked websites before sharing personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage users to review this page regularly to stay informed about our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us on the contact page.
By using WCBoost.com, you acknowledge and agree to the terms outlined in this Privacy Policy.